FAQ's

What is Destination Dog?

Destination Dog is an all-natural dog care brand that creates mindful pet grooming products. We help customers by providing all-natural and sustainable solutions to pet care and health. Made in the UK, our all our products are made with ethically sourced organic ingredients and eco-friendly materials.

How often should I use the products on my pet?

To get the best results, you should be consistent with application. Each product comes with a care card with its own set of instructions, so make sure to follow them as highlighted.

Is your packaging eco-friendly?

Yes! All our packaging has been specially selected with the planet in mind. From the boxes your order comes in, down to the tape used to seal your package, 100% sustainable material is used.

How long will it take to receive my order?

We currently offer standard shipping for all orders which takes between 2-4 working days to arrive to you once your order has been dispatched. For further information, please see our shipping policy.

Where do you ship to?

We currently ship to all regions within the UK.

Can I return my order if I am not completely satisfied?

We take extreme care in providing the best possible products for your pups and are confident that you will love it as much as we do. However, in any case where you are not 100% satisfied with the product, we are happy to find a solution. For more information on our refund and exchange policy, please visit our refund policy 

I have a question about my order, who do I contact?

You can drop us a message on the site's chat tab, send an email to hello@shopdestinationdog.com or DM us on Instagram @shopdestinationdog